Findings of the study offer both theoretical and practical implications. The study proposes an integration of the TAM and the uses and gratifications approach by incorporating motivations as critical constructs that facilitate perceived ease of use and perceived usefulness. Moreover, the study suggests that the vendors of computer-based VoIP phone service need to develop unique features and functions beyond the cost advantage of the technology.the cost for making calls via VoIP is almost free or at least very cheap if the two endpoints are connected to the Internet. In addition to the relatively low cost of VoIP phone service, another advantage is that regardless of usersa#39; location, calls anbsp;...
Title | : | User Acceptance of Computer-based VoIP Phone Service: An Application of the Technology Acceptance Model |
Author | : | Namkee Park |
Publisher | : | ProQuest - 2007 |
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