The Dynamics of Employee Relations

The Dynamics of Employee Relations

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The Dynamics of Employee Relations provides a critical assessment of employee relations within contemporary organizations. Written in a lively and readable style, The Dynamics of Employee Relations captures the essence of working reality within a variety of working environments. The third edition has been updated to include insights into the latest developments in the field and contains new case studies to illustrate the nature of employee relations at the turn of the century. A must read for all undergraduate, postgraduate and MBA students studying employee relations and a valuable resource for anyone engaged in grappling with the challenges presented by employee relations in contemporary workplaces. Also available is a companion website with extra features to accompany the text, please take a look by clicking below - relations occur wherever people work, be that in a hospital, office, garage, shop or factory. ... from civil servants to steel-workers, firefighters to shop assistants, supermarket workers to airline flight attendants. ... and employee relations are organised in the public and private sectors, in manufacturing and services, and in manual and non-manual activities. ... Employee relations is as much about the customer care programme in the high street retailer or airline as the disputesanbsp;...

Title:The Dynamics of Employee Relations
Author: Paul Blyton, Peter Turnbull
Publisher:Palgrave Macmillan - 2004-04-06

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